The Pell and Bales section of the CWU held its AGM on Saturday of last week.
A CWU rep from Telecity, a Docklands-based telecoms firm, was a guest speaker and spoke about how he and his engineer workmates won union recognition.
He explained that there was no union when he started work there. But soon a core of activists started to organise. They found that the management was the best recruiter to the union.
As the campaign intensified, management offered a shift allowance of £2,000. But workers saw this as a victory and their confidence grew. The union won recognition in 2003.
A Call Centre Workers’ meeting followed the AGM. It elected an editorial board of eight workers for the rank and file paper.