BIRMINGHAM'S NEW multimillion pound Bullring shopping centre opened last month with massive publicity. But it's a 21st century building under 19th century management. A shop worker told me about working there:
'At the induction day we were told that we cannot discuss our wages, and that we would be sacked if we did. Shift changes happen at less than 24 hours notice and we're told of them by text messaging. We have five managers for just over 20 workers-they've managed to sack six workers in the first two weeks! They have told us that we will be on a 'hall of shame' if we don't make enough effort over our appearance. I'm going to join Usdaw and encourage others to do the same.'