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Civil service workers' call centre ballot starts

Issue No. 2325

Workers in the PCS union will vote on an offer to end a dispute over conditions in Department for Work and Pensions (DWP) call centres.

They should vote to reject it. Conditions have improved since the first national strike in April 2011, but more can be achieved.

The union’s DWP group executive is recommending the deal. Group president Fran Heathcote has said she didn’t “want this dispute to run on for another three and a half years”.

Reps met in Leeds last Thursday. But no vote was taken at this meeting, or in prior workplace meetings. In the one centre where a vote was taken, Sheffield, workers rejected the offer.

The ballot opens on Friday of next week. It is important to maximise the no vote to send a message that we will not accept the second class working conditions on offer.

Dave Owens, PCS DWP group executive committee (pc)

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Article information

Tue 16 Oct 2012, 16:05 BST
Issue No. 2325
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