Socialist Worker

Market Reach call centre workers organise protest

by Tony Staunton, secretary Plymouth TUC
Issue No. 1971

Staff at a Plymouth call centre have organised protests after 400 were sacked without warning by Market Reach, a US telemarketing company.

A mass meeting last Sunday included Respect activists, invited by the protesters, as well as the local Labour MP and union representatives from the trades council.

Staff were told that the company was going into liquidation and they would receive no pay for September.

When they were asked to phone their colleagues to give the bad news they refused, and organised a spontaneous protest outside the offices.

Brad Jenkins has been working at the firm for 18 months. He has four children but was refused a social security crisis payment.

He said, “They’d all like us to go away without making a fuss, but we can’t afford to and they must not get away with it.”

The local trades council has joined together with the GMB union to spread the campaign to other local call centres.

The sacked workers have voted to mount a series of protest actions including leafleting of other similar employers and lobbying the company’s headquarters in London.

Send messages of support and donations to Plymouth TUC, PO Box 134, Plymouth PL1 1ZQ or e-mail [email protected]

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Article information

Sat 8 Oct 2005, 00:00 BST
Issue No. 1971
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