Downloading PDF. Please wait... Issue 2197

Call centre workers organise

This article is over 11 years, 9 months old
The Pell and Bales section of the CWU held its AGM on Saturday of last week.
Issue 2197

The Pell and Bales section of the CWU held its AGM on Saturday of last week.

A CWU rep from Telecity, a Docklands-based telecoms firm, was a guest speaker and spoke about how he and his engineer workmates won union recognition.

He explained that there was no union when he started work there. But soon a core of activists started to organise. They found that the management was the best recruiter to the union.

As the campaign intensified, management offered a shift allowance of £2,000. But workers saw this as a victory and their confidence grew. The union won recognition in 2003.

A Call Centre Workers’ meeting followed the AGM. It elected an editorial board of eight workers for the rank and file paper.

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