18 December 1999
ACTION GETS results. That's the conclusion after the first national strike action in BT for 13 years looks to have forced the company to retreat. Britain's most profitable company had been ignoring complaints from workers in its call centres over their conditions. So 4,000 call centre workers staged a one day strike last month. A second strike was called off by the CWU union after a deal was struck.
11 December 1999
SOME 4,000 BT call centre workers at 37 workplaces were due to stage the second of a series of one day strikes on Friday of this week. The fight is over bullying managers, understaffing and work targets. There were picket lines on most of the affected offices on the last strike day. Talks between the workers' CWU union and BT were still taking place as Socialist Worker went to press.
30 October 1999
HUNDREDS OF Parcelforce workers struck unofficially for two days at the Canning Town site in east London last week. They won brilliant solidarity from other depots. But national union officials condemned their action. Then they narrowly persuaded a mass meeting to agree a return to work with very little gained from management. A CWU union member at Canning Town Parcelforce told Socialist Worker, "We have been shunted back to work when with a bit more support from the top we could have won."