Management at the Department for Work and Pensions (DWP) want to get rid of customer phones in job centres and eventually replace them with computers. They also plan to downgrade and cut the floor walker role.
The notion that immigration is putting workers' wages under pressure is widely accepted even among some on the left. Yet this argument is both dangerous and wrong.
The government’s attacks on benefits include cutting off people’s money often for the pettiest of reasons. Dave Sewell looks at the reality of sanctions
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